West Lancashire Council Tenants Home Insurance – 01695 577 177

Contact West Lancashire council on their home insurance helpline 01695 577 177 to discuss how to apply for household protection if you are currently a tenant in their social housing. West Lancashire council does not offer automatic home insurance but you can apply for a quote or even make a claim following an accident once through to the Lancashire council house advisor.

What is West Lancashire Council Tenants Home Insurance?

West Lancashire council provides the choice of home insurance for residents in its social housing properties. Unfortunately tenants who rent a home from West Lancashire council are not automatically protected against theft, fire or vandalism but will need to make their application for the relevant home insurance. Therefore residents are encouraged to contact West Lancashire council to cover damage against your household contents such as furniture and electrical goods.

West Lancs Home Insurance Customer Services – 01695 577 177

Contact a representative from West Lancashire council on their local rate number 01695 577 177 to discuss your home insurance application as a social housing tenant. Callers should ask for a quote for the cost of protecting both their contents and council property as insurance will not be included in your rent, even if you claim for additional council tax or housing benefit. However the advantages of West Lancashire council home insurance include no excess on claims so you don’t have to pay the first portion on any claim. Furthermore if your application for home insurance is successful then you have the choice to pay your premiums by weekly or fortnightly installments by bank transfer if you don’t want to set up a monthly standing order.

Insurance Claims – 01695 585 047

Alternatively you should call West Lancashire council 01695 585 047 to make a claim on your home insurance following an accident or damage to your property. The home insurance scheme covers damage to household contents including TVs and clothing but also to the building itself meaning that you can expect an appropriate pay out following structural disrepair. However in the case of an accident or vandalism then you may be forwarded to the West Lancashire council insurance claims investigator, who will talk you through the step by step process of receiving compensation after proving the damage caused.

Call Costs and Opening Times

The department for West Lancashire council tenants home insurance operates a 01 number meaning that you will be charged the standard per-minute for local calls whether you are using a mobile or landline telephone. However you may be able to contact the West Lancashire council for free if you are using up and inclusive free minutes that are offered by your service provider. You can contact West Lancashire council during the working week as the UK department is open for customer calls between 9am-5pm Monday to Thursday, 9am-4.45pm Fridays.

Important West Lancashire Council Tenants Home Insurance Numbers

West Lancashire Council Department UK Contact Number Opening Hours
Home Insurance Customer Services 01695 577 177 9am-5pm Monday to Thursday, 9am-4.45pm Fridays
Insurance and Risk Management Officer 01695 585 098 9am-5pm Monday to Thursday, 9am-4.45pm Fridays
Insurance Claims Investigator 01695 585 047 9am-5pm Monday to Thursday, 9am-4.45pm Fridays

Alternative Contact Methods

Email the Department

If you would prefer to contact West Lancashire council online then you can do so when selecting the email address most relevant to your enquiry. For instance to contact the insurance and risk management officer for home insurance, you should send an email to rebecca.spicer@westlancs.gov.uk. Alternatively foe enquiries about your current home insurance claims, you should contact catherine.kirwan@westlancs.gov.uk.

Write to Them

Alternatively if you cannot contact West Lancashire council by telephone or online then you can send any enquiries via post when writing to their main address: 52 Derby Street, Ormskirk or the Customer Service Point, The Concourse, Skelmersdale, United Kingdom.